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COVID-19: Our full range of services available in Level 1 Learn more

A warm welcome back to all our patients!

Thank you so much for your patience and understanding whilst we have been closed due to New Zealand’s ongoing fight against Covid-19.

As we move towards ALERT LEVEL 1 commencing Tuesday 9th of June 2020, we have been provided with guidance from the Ministry of Health and the Dental Council of New Zealand to recommence our full range of services.

The health, wellbeing and safety of our patients, their families, our staff and our people are our priority and always will be. What we did pre lockdown was already extremely safe, but we will take it a step further specific to Covid 19, by screening patients prior to appointments and when you arrive, actively managing patient appointments to meet social distancing guidelines and maintain a contact register for contact tracing.

The new procedures centre around limiting the potential for viral transmission within the reception area, waiting rooms and within the surgeries themselves.

When we book your appointment, we will ask you some questions regarding your health. If you arrive early for your visit, we would ask that you remain in your car until your appointment time. If possible, we would ask that you or your child comes in alone. Where, you feel this will not be possible please advise us in advance. Please also be aware that we may need to postpone dental appointment if you are unwell on the day of your appointment. Please contact the practice as early as possible to re-schedule if this becomes necessary. Our waiting rooms have been reconfigured to promote physical distancing. On leaving the surgery, our reception team will arrange your next visit.

If you have any questions or queries please do not hesitate to contact us by phone on 04-4728353 or by email at thorndondental@xtra.co.nz.